2.4 out of 10 points
Today, every assignment writing service seems to claim that they are the best available. It’s a common marketing strategy, but if you have at least a bit of experience with online ordering, you’ll know better than to trust everything said on the website. This is why when we read that AustralianHelp.com is the ‘best custom writing service’, we had our reservations about trusting them. So, we proceeded with our AustralianHelp.com review. Starting off with the website with a professional look and many enticing statements, we were impressed at first. But, this changed drastically later on. You’ll find the results of our AustralianHelp review below.
Services Offered
Services offered at AustralianHelp make for an extensive list. This is probably the best thing we can mention in our Australian Help review considering how low this service is rated by customers in terms of support and writing.
That being said, if you open AustralianHelp, chances are your paper will be on their list. There are dozen services types split into the following categories:
- Academic paper writing
- Math/ physics/ economics/ statistics problems
- Proofreading, editing, and rewriting
- Copywriting
- Admission services
- Dissertation services
- Resume/CV services
- Multiple-choice questions
It’s hard to categorize Australian Help as an academic service because they go beyond just academic writing. As you can see from their list, this Australian assignment help service also has job application products. Even so, we found very few AustralianHelp.com reviews from customers who have ordered this type of product, so it’s safe to assume that this is not a widely used resume service.
Prices
Australian Help is not an extravagantly expensive service, but they aren’t cheap, either. The reputation as shown in AustralianHelp reviews made us expect somewhat lower prices, but even so, the cost of papers is realistic if you’re using a good quality service. For example, a high school essay within 2 weeks costs $19.17 for a page. A paper for the highest, doctoral-level with this deadline costs almost double – $32.45 per page.
These are the lowest rates offered if you don’t count in the discounts, which makes Australian Help quite highly-priced. But, when you add their discounts, it gets better. Even so, the next part of this assignment help AU review was a true disappointment.
Quality of Papers
Even if the prices are half these rates, you’d still be unhappy when the writer delivers anything less than good quality. That’s what happened here – Australian help sent us a really bad paper, one that was beyond repair even if they provided the free revisions they mention on the website.
There were a couple of things that went wrong with the paper. The most devastating was the plagiarism – something that is mentioned in many Australian Help reviews. The second was the number of errors that exceeded 50, which is a really high number. And finally, it was the overall quality – the writer didn’t have the right approach to the topic and his style was not fitting for a Master’s level.
Support Team
In cases like this, being able to solve problems with support is crucial. But, this didn’t happen with the support here. We reached out and they answered almost immediately, but they didn’t bother to help us with the issue once we paid and received the paper. They have the phone option, as well as the live chat if you want to reach them. If you’re thinking that their revision guarantee or the money-guarantee is real, don’t rely on this at all.
Speed of Delivery
This was probably the only good thing about the order we made – it came on time. Some companies tend to miss deadlines, so we’re happy that we at least got the paper within the deadline. Still, it doesn’t change the fact that the quality was so low.
Special Offers
The first special offer when you order for the first time is 18% off – a discount that is very popular with customers. Not many have mentioned that they still use the service after the first order, and understandably so, but if you decide to continue to make purchases here, you can get up to 15% on all the orders you’ll make in the future.
To get there, you’d have to order over 100 pages and spend over $799 in total. Before this, you can get 5% discounts with 15 ordered pages, or a 10% discount with 50 ordered pages. This is a very frequently used loyalty program and it makes the high prices here significantly more attractive.
Other than this, we found no other special offers, not even in comments, so we assume that there aren’t special offers throughout the year.
General Impression
Our general impression with the company is mostly negative, the same as we’ve read about in many testimonials on the web. The service list is really good, but generally speaking, this company has very little to offer. Their quality is bad and satisfaction is not guaranteed in any way, despite the fact that the support works round the clock. Finally, their prices are very high concerning the quality they offer and the reputation they enjoy, which is probably why we didn’t find great feedback about this service in the first place.